SUPPORT Live chat in IST working hours

Get in touch with the NoxTools team

Account or plan question? Live chat is the fastest way to reach us. Open a ticket for a tool or technical issue so it’s tracked until it’s solved, and email us for account resolution or anything else.

Live chat is available during Indian working hours (IST). Outside those hours, create a ticket and the team will reply as soon as they are back.

Ways to reach us

Fastest

Live chat

Best for account & plan questions

Chat with our team right from this page during Indian working hours (IST).

  • Account issues — login, access or activation
  • Plan and pricing queries
  • Help choosing the right tool or plan
  • Payment questions before you buy

Indian working hours (IST)

Tracked

Support ticket

Best for tool & technical issues

Every ticket is tracked until it’s solved, and you can open one at any time.

  • A tool not working or not loading
  • Service-related issues
  • Technical support

Open a ticket at any time

Detailed

Email

Best for account resolution & other support

Write to us with as much detail as you can, so we can help fast.

  • Account resolution — recovery, access and escalations
  • Affiliate and creator‑partner requests
  • Business and partnership enquiries

noxtoolshelp@gmail.com

Before you write to us

Two quick notes before you reach out.

  • Want a new tool? Log in and suggest it from the Suggestion tab in your dashboard.

  • Coupons: Please don’t write to report a coupon that has stopped working, or to ask for a coupon for a package.

Quick answers

The four things people ask most — answered before you write.

How fast is activation?

Instant with UPI & cards. Crypto, Binance and offline payments take 2–3 hours.

See the plans

Which payments work?

UPI, Paytm, PhonePe, GPay, cards, Binance, PayPal, JazzCash, bKash, Nagad and crypto (USDT/BTC).

Choose a plan

Can I get a refund?

Only if a tool is down for more than 48 hours. Open a ticket to request one.

Read the refund policy

Can I share my account?

No. Account sharing is not allowed, and a shared account is permanently banned.

Read the terms